CITIZENS’ ADVICE DIGITAL ACCESS HUBS OPENING TIMES

Citizens Advice are opening Digital Help Hub.

Venue Address CAC Appointment times
Torpoint Library Fore St, Torpoint PL11 2AG First Tuesday of each Month
St Ives Library St Ives Library, Gabriel Street, St Ives TR26 2LU Third Wednesday of each Month
Launceston Gateway Community Centre Madford Ln, Launceston PL15 9EG First Wednesday of each Month
Bude Library The Wharf, Bude EX23 8LG Second Wednesday of each Month
Newquay Foodbank (St Columb Minor) St Columb Minor Parish Church 76 Church St, Newquay TR7 3EY Second Tuesday of each month
Treverbyn Hall Treverbyn Community Hall Treverbyn Rd, Stenalees, Saint Austell PL26 8TL First Thursday of each month
 Carn Gwaval Wellbeing Centre Old Town Road St Mary’s TR21 0NA Second Thursday of the Month
Helston Library Tregrouse Way, Helston. TR13 8AG First Monday of the Month
St Germans – Scholars Café Church Street, St Germans PL12 5LG Third Tuesday of the Month
CN4C

Multi Venue

The Elms

61 Green Lane

Redruth

Cornwall

TR15 1LA

 

7-9 High Cross Street

St.Austell

PL25 4AF

Last Wednesday of the month

 

 

 

 

 

Last Monday of the Month

Newquay – Age UK

 

30 Crantock St, Newquay TR7 1JR Last Thursday Afternoon of each Month
Pendeen and St Just Centre of Pendeen, Pendeen Village, TR19 7UT. Essentially we are the big pale yellow building on the main road through the village and are directly opposite Pendeen Primary school. Telephone number to reach the reception desk is 01736 786776 Last Tuesday of each month

 

For members of the public who want a pre-booked appointment text ADVICE DIGITAL to 78866

Low skill level? Don’t worry, Citizens’ Advice will dial into the machine once it is switched on – you just sit and get your problem sorted!!

Got an emergency need to call Citizens’ Advice? No phone?  They’ve put an internet phone on each computer which has their number programmed into the contacts – just go to the venue and call them free of charge.

Just need a computer? Each hub is equipped with free internet phone and open web browsing at each location – try their Webchat Service for instant help https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/just go to the location for general use.

Need to learn how to do more online? Video friends/family? Book another service? Free lessons – digital assistance and learning is available from Cornwall Council’s Digital Inclusion Team : Kym – 07973 497102  Simon – 07483 409262 (these numbers are in the contacts on the internet phone on each machine) you can use the laptop to learn too!

 

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